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Ajman launches AI innovation labs to improve workplace efficiency and employee experience

• By Anjum Khan
Ajman launches AI innovation labs to improve workplace efficiency and employee experience

Ajman Government's Human Resources Department is organising a series of innovation labs and employee activities focused on artificial intelligence (AI), creative problem-solving and workplace development as part of the UAE's UAE Innovates Month.

The initiative aims to encourage employees to explore how emerging technologies can address institutional challenges, simplify administrative procedures and improve operational efficiency across government workplaces.

The programme brings together employees to exchange ideas, identify opportunities for improvement and develop practical solutions through collaborative exercises and innovation-focused activities.

Hamad Khalfan Bin Turaim Al Shamsi, Head of the Innovation Team at the Ajman Government Human Resources Department, said innovation was a fundamental pillar of institutional development and an important driver of creative thinking and employee initiative.

He said the department was seeking to create an interactive working environment where employees could share expertise, examine workplace challenges and translate ideas into practical improvements.

The department is also participating in the Ajman Government Innovation Platform, where it is showcasing its Institutional Operations Management System. The system has received certification from the Global Innovation Institute (GInI) as an institutional solution demonstrating the application of innovation in developing workplace operations.

A key component of the programme is an interactive lab titled “Artificial Intelligence in the Workplace”, which aims to familiarise employees with AI applications and identify opportunities to integrate the technology into government operations.

Participants will examine real workplace challenges and develop AI-supported solutions and initiatives designed to improve organisational performance and streamline administrative processes.

The programme also includes a “60-Minute Lab”, a time-bound innovation challenge in which employees collaborate to develop solutions to institutional challenges.

The exercise is intended to encourage rapid creative thinking, teamwork and the practical evaluation of ideas. The most promising proposals will be selected for potential implementation.

According to Al Shamsi, the activities are designed to give employees a more active role in organisational change by encouraging them to propose initiatives that simplify procedures, improve operational efficiency and enhance the employee experience.

The department also aims to make continuous learning and innovation an integral part of everyday workplace practices, rather than limiting them to standalone activities.

The initiative reflects the growing focus among UAE government entities on using artificial intelligence, employee participation and institutional innovation to improve public-sector productivity and service delivery.