Oman’s telecommunications sector has achieved a major workforce localisation milestone, with Omanisation among licensed telecom operators reaching 94% in 2025, according to the latest annual media briefing by the Telecommunications Regulatory Authority.
The update, covering the 2021–2025 period, highlights the Sultanate’s steady shift toward a digital-first regulatory and service environment, alongside rapid expansion in fibre and 5G infrastructure.
While telecom operators posted a strong Omanisation rate of 94%, the regulator reported lower localisation levels in adjacent segments, 73% in postal services and 46% among authorised contractors, highlighting areas where workforce nationalisation efforts may still need strengthening.
The authority also shared a performance snapshot of Oman’s telecom and postal sectors, noting that over the past four years the regulator digitised 84 services, simplified 57, and completed 134,364 electronic transactions, accelerating the shift to online delivery.
Demand continued to rise. Fixed broadband subscriptions reached 599,000 in 2025 (up from 525,000 in 2021), fibre subscriptions nearly doubled to 356,000, and fixed 5G jumped to 220,000. Mobile subscriptions grew to 6.42 million, reinforcing its dominance.
Network rollout also accelerated, with fibre homes passed rising to 957,000 and 5G base stations surging to 6,271. Average download speeds improved to 91 Mbps for mobile and 113 Mbps for fixed services.
Customer experience strengthened as complaints fell to 366,254, while 68% of escalated cases were resolved within 14 working days, up from 36%.
Postal volumes also climbed, with domestic items reaching 4.38 million and inbound international mail rising to 3.24 million.
The authority recorded 183 violations in 2025, with total fines amounting to 1,042,024 Omani rials. Overall, the data points to a sector advancing on multiple fronts, from digital regulation and infrastructure scale-up to workforce localisation, as Oman continues to deepen its digital economy ambitions.