For years, business leaders have spearheaded change, driving innovation, fostering collaboration, and steering their companies towards success. Their proactive involvement has been crucial in navigating market and technological changes and maintaining high levels of customer satisfaction. However, the demands of their role now call for a reassessment. In today's dynamic work environment and amidst market volatility, leaders must embrace discomfort and remain prepared to respond to external changes. This imperative was particularly highlighted in 2023, as companies grappled with swiftly changing consumer preferences and challenging economic circumstances.

In this video, Nitin Sethi, CEO of India and South Asia at Aon, engages in conversation with Ester Martinez, CEO and Editor-in-Chief at People Matters, to discuss the future of HR in 2023 and beyond. The key points of the discussion conclude:

  1. Flexibility is crucial for success 
  2. Empathy and openness to persuasion
  3. Guiding organisational agility 
  4. Developing effective leaders

In the economic landscape of 2023, adaptation is non-negotiable for companies; it's adapt or perish. Leaders must navigate evolving work dynamics and productivity to ensure success amidst shifting consumer preferences and transformed workforce behaviours. 

Emphasising adaptability, leaders need diverse skills to respond effectively to market uncertainties. Aon's People Priorities Report highlights strategic thinking, business agility, and drive as crucial leadership skills in the digital age.

Soft skills like empathy, resilience, and creative problem-solving have surged in importance, shaping successful company growth. Talent remains central to value creation and growth, demanding empathetic leadership. 

Nitin underscores the importance of empathy and openness to change for leaders, especially amid rapidly evolving business models.

Business agility, pivotal in the post-pandemic era, hinges on leaders' ability to learn, reskill, and respond to change. Learning agility is paramount, given the evolving landscape where traditional skills may no longer suffice. HR's role is critical in fostering curiosity, a growth mindset, and personalised learning journeys for leaders. 

Addressing the skills gap is imperative, with over 50% of leaders facing business challenges due to it. However, only 13% feel confident in implementing necessary upskilling initiatives. Building leaders for today's dynamic environment necessitates robust learning frameworks and strategic support from HR to ensure effective decision-making and sustained growth.

Watch the complete video for gaining deeper insights into future of HR leadership in 2023 and beyond.